DSB Policies

Cancellation/Refund/Credit Policies

Cancellation: If your ballplayer is unable to attend a scheduled camp, you must notify Diamond Skills Baseball in writing by sending an email to Diamondskillsinfo@gmail.com. Our Future Credit Policy is detailed below.

Future Credit: Any requests for a future credit will be governed by the following policies in all circumstances:

• Requests for a credit to a future Diamond Skills Camp must be submitted in writing to diamondskillsinfo@gmail.com
• Requests received at least twenty-one (21) days before the start of the purchased event will receive full credit of the purchasing price, excluding a processing fee of $50. This credit can be used towards a future Diamond Skills event in accordance with the guidelines below.
• Requests received at least ten (10) days but less than twenty-one (21) days before the start of the purchased event will receive a credit in the amount of 50% of the purchasing price, excluding a $50 processing fee. This credit can be used towards a future Diamond Skills event in accordance with the guidelines below.
• Requests received less than ten (10) days before the start of the purchased event will not be eligible for credit toward a future camp. Diamond Skills Baseball offers a customized experience, tailored to each camper’s unique background, enrolled position(s), academic profile, and college interests – withdrawals within the mentioned time frame significantly impact substantial portions of programming and college coach communications that cannot be reconciled.
• All future credits granted under the guidelines above will be valid for one year from the end date of the originally purchased event. When registering for another program, this credit may not be used for an event that is at capacity, whether the entire camp or if the requested position is sold out.               If the cost of a future event is more than the amount credited, the purchaser is responsible for any remaining balance.

**In cases where Diamond Skills can fill a cancelled spot from the waiting list, discretionary credit will be considered, and offered to customers when deemed appropriate**

Inclement Weather:  In the event of inclement weather, Diamond Skills Baseball at its sole discretion may adjust programming. This includes but is not limited to game and showcase schedule. Any changes to event format will be directed to ensure the maximum amount and quality of programming in all cases.

Regardless of any adjustments made, all registrations are non-refundable in the event of inclement weather. Diamond Skills Baseball will offer prorated credits when appropriate in some instances when weather becomes a factor.  These instances will be adjudicated by Diamond Skills Baseball on a case-by-case basis.

For updates, please check the Diamond Skills Facebook page (Diamond Skills Baseball Camps) and the Diamond Skills Twitter Account (@dmndskillz). Information will be posted two (2) hours before the start of a camp.  

FAQ’s

General

What is the confirmation policy?
A player is confirmed when the deposited check is returned or if he receives an online receipt.

What time do I need to arrive at a Diamond Skills event on day one?
Please arrive for registration 30 minutes prior to the start of camp.

What if my child gets injured?
We will have a medical staff member on hand. We will also have instructors that are CPR and Concussion certified. For any serious injury, an ambulance will be called. There are no refunds for injuries at any time.

Winter All American Camp

How do you record the measurables?
Prep Baseball Report records all data during the event. Results will be posted to the Diamond Skills website and a player profile will be created by PBR on their site as well.

Can we wear metal cleats?
Players must wear turfs or running shoes. This is an indoor event.

Summer All American Camp

How do you record the measurables?
Prep Baseball Report records all the measurable during the event. Results will be posted to the Diamond Skills website and a player profile will be created by PBR on their site as well.

What types of bats should we use?
ALL players will use -3 BBCOR.

Can we wear metal cleats?
Players need to bring cleats, turfs, and running shoes. Attendees should also bring shorts for classroom sessions.

Will players eat lunch?
No. We will have two sessions (AM/PM) and we want to maximize our time on the field. Food, drinks, and snacks will be sold at each camp.

How much playing time will my child receive?
We have a “dynamic” game set-up, which is structured differently than a regular game. Each primary pitcher is guaranteed to throw to 4 batters. Position players will be in the field for AT LEAST 3 innings and will have AT LEAST 2 at bats.

What happens if I can only attend for one day?
It is your right to attend only a portion of an event. Please keep in mind however, some schools will attend for only 1 of 2 days. We cannot discount our rate due to the limitation of players per session. Your information will be sent out to every coach in attendance (even on the day you are not present).